Business Overview: A leading financial services provider with global operations
Industry: Financial Services
Area of operation: North America
Provide a self-service support system to end-users/auditors that can assist and answer questions on strategic global initiative and also make various content, materials and knowledge available at a global level.
Orion created a self-service speech Chatbot with rapid turnaround that would engage with the users and guide them on the critical initiative. Also, leveraged the API-sharing economy to focus on applied AI to leverage new channels and solve the business problem of auditor engagement and solving auditor queries in a scalable manner.
Download the case study to read more about how Orion build chatbots for improving and automating auditing processes.