Business Process Automation using Microsoft Dynamics CRM platform

Success Story

Customer Background

Business Overview: A Professional Employer Organization (PEO) providing human resources and benefits administration services to small to mid-size companies

Industry: Professional Services

Area of operation: North America

Employees: >50

Problem in Hand – Lower productivity due to repititive manual tasks

The client had numerous business processes that required an involvement of multiple business teams including Sales, Payroll, Benefits and QC Services to serve their end customers. With their existing employee payroll management software, these business processes were labor intensive and in many cases ineffective due to manual interventions.

Know how Orion digitized the business processes using the Dynamics CRM platform by leveraging its in-built data management capabilities and improved employee productivity through the elimination of redundant tasks. Download the case study to read more.

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